It is with much regret to announce that we, Jazzy Group US, are being forced to cancel DAY6’s “DAY6 First Fan Meeting in the USA 2016” due to unforeseen circumstances, such as the boy band’s obtainment of US visas.

Tickets will be refunded at the point of purchase while the date of the refunds will be announced shortly.

 

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Regarding the refunds of tickets, you may contact the respective ticketing agents – www.axs.com (Los Angeles, San Francisco) and www.ticketmaster.com (Orlando) – for your refund.

For the refunding method, please follow the procedures listed below.

  1. AXS (Los Angeles & San Francisco): Ticket holders may contact guestservices@axs.com by providing personal details and transaction information.
  2. Ticketmaster (Orlando): For the ticket holders, who are not able to see this announcement, we are going to send out email including these informations.

 

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Ticket-holders may reply to the notification e-mail, click on the “Get Answers Right Now” button in the e-mail, or contact 1-800-745-3000 and provide your personal details and transaction information.

For those who purchased their tickets at the box office, kindly reach out to the box office for a refund.

The refund validity period will last for 3 weeks, starting from August 4, 2016 until August 18, 2016, for all venues. It will take from 1 to 7 business days for your refund to be processed.

We deeply apologize for any inconvenience caused and regret any disappointment this may bring to all of
you. From here, we humbly ask for your understanding and we truly thank you all for your continued support.

 

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